本书是河南省中等职业学校旅游服务与管理专业的规划教材，河南省中等职业教育校企合作精品教材。
本书包括10 个单元。每个单元由Tips（主题提示）、Warming Up（热身）、Situational Conversations（情景会话）、Useful Expressions（常用句型）、Comprehensive Test（综合技能检测）、Discussion（问题讨论）、LanguageGuiding（ 语言导航）和Exercises（拓展练习）8 个部分组成。每单元所提供的情景会话和常用句型具有很强的代表性和实用性，“实践提升”和“拓展练习”是开放式、活动式的题例，突出职业教育特色。
本书适用于中等职业学校旅游服务与管理专业教学使用，也是河南省对口高考指定用书，还可作为旅游行业岗位培训用书。
- 目录
- 前言
- Unit 1 Meeting Guests迎接游客
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Discussion
- Language Guiding A Welcome Speech
- Exercises
- Unit 2 Checkin at the Hotel登记入住
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Discussion
- Language Guiding Dongshan Hotel
- Exercises
- Unit 3 Services at the Hotel饭店服务
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Discussion
- Language Guiding The Global Concept of Hotel Service
- Exercises
- Unit 4 Dining餐饮服务
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Discussion
- Language Guiding Henan Cuisine
- Exercises
- Unit 5 Talking about the ltinerary谈论行程
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Discussion
- Language Guiding The Itinerary of A 3day Tour in Henan
- Exercises
- Unit 6 Sightseeing and Tour Guide观光导游
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Discussion
- Language Guiding Henan—the Birthplace of Chinese Nation
- Exercises
- Unit 7 Recreation康乐服务
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Discussion
- Language Guiding Yoga
- Exercises
- Unit 8 Shopping购物服务
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Discussion
- Language Guiding Commercial Metropolis—Zhengzhou
- Exercises
- Unit 9 Handling Complaints处理投诉
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Discussion
- Language Guiding How to be a Good Guide?
- Exercises
- Unit 10 Bidding Farewell to Guests送别游客
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Discussion
- Language Guiding A Farewell Speech
- Exercises
- Appendix Ⅰ Chinese Version & Key to Exercises参考译文和参考答案
- Appendix Ⅱ Glossary生词表
- Appendix Ⅲ References主要参考文献
- 版权
Checking-in at the Hotel.mp4
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services at the hotel.mp4
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talking about the itinerary.mp4
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Touring and Sightseeing.mp4
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recreation.mp4
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shopping.mp4
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Handling Complaints.mp4
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Bidding Farewell to Guests.mp4
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