本书是“十二五”职业教育国家规划教材,依据教育部《中等职业学校旅游服务与管理专业教学标准》编写而成。
本书易学、易懂、易操作,是一本比较务实的新教材。内容根据旅游的整个工作程序,包括迎接游客、住、食、行、游、娱、购和欢送游客等方面,由10 个单元组成。每个单元包括Tips(主题提示)、Warming Up(热身)、Situational Conversations(情景会话)、Useful Expressions(常用句型)、Comprehensive Test(综合技能检测)、Glossary(语言导航)、Discussion(问题讨论)和Exercises(拓展练习)8 个栏目。每个单元所提供的情景会话和表达方法具有很强的代表性和实用性,并配有“生词表”和“注释”。“实
践提升”和“拓展练习”是开放式、活动式的题例,突出职业教育特色。“语言导航”是每个单元知识的延伸和扩展,授课时教师可酌情掌握。
本书可作为中等职业学校旅游服务与管理专业教材,也可作为从业人员参考用书。
本书配有学习卡资源,请登录Abook 网站http://abook.hep.com.cn/sve获取相关资源。详细说明见本书“郑重声明”页。
- 目录
- 前言
- Unit 1 Meeting the Guests 迎接游客
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Glossary
- Discussion
- Exercises
- Unit 2 Checking in at the Hotel 登记入住
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Glossary
- Discussion
- Exercises
- Unit 3 Services at the Hotel 饭店服务
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Glossary
- Discussion
- Exercises
- Unit 4 Dining 餐饮服务
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Glossary
- Discussion
- Exercises
- Unit 5 Talking about the Itinerary 讨论旅游行程
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Glossary
- Discussion
- Exercises
- Unit 6 Touring and Sightseeing 旅游观光
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Glossary
- Discussion
- Exercises
- Unit 7 Recreation 康乐服务
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Glossary
- Discussion
- Exercises
- Unit 8 Shopping 购物
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Glossary
- Discussion
- Exercises
- Unit 9 Handling Complaints 处理投诉
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Glossary
- Discussion
- Exercises
- Unit 10 Bidding Farewell to Guests 送别
- Tips
- Warming Up
- Situational Conversations
- Useful Expressions
- Comprehensive Test
- Glossary
- Discussion
- Exercises
- Appendix Ⅰ Chinese Version & Key to Exercises参考译文和参考答案
- Appendix Ⅱ Glossary 词汇表
- Appendix Ⅲ References 主要参考文献
- 版权