- 前辅文
- Module 1 GROUND SERVICE
- Task 1 Reserving tickets
- Task 2 Check-in and dealing with baggage
- Task 3 Security check
- Task 4 Boarding
- Task 5 Information service
- Task 6 Lost and found service
- Module 2 CABIN SERVICE
- Task 7 Welcoming passengers
- Task 8 Safety check
- Task 9 Food and drink service
- Task 10 In-flight entertainment service
- Task 11 Dealing with emergencies
- Task 12 Landing service