图书信息
图书目录
旅游职业英语（第二版）读写实务
暂无简介
作者：
《旅游职业英语》编写组
定价：
43.00元
出版时间：
2020-09-28
ISBN：
978-7-04-054800-6
物料号：
54800-00
读者对象：
高等职业教育
一级分类：
外语类
二级分类：
旅游英语专业
三级分类：
旅游英语读写
重点项目：
“十二五”职业教育国家规划教材
版面字数：
256.000千字
开本：
16开
全书页数：
暂无
装帧形式：
平装
- 前辅文
- Chapter One Tour Guide Services
- UNIT 1 Tour Guide
- Section I Introduction: Tour Guide
- Section II Intensive Reading: The Corridor in the Summer Palace
- Section III Extensive Reading: Pingyao Ancient City
- Section IV Writing: Introduction to Scenic Spots
- Section V Career Salon: Chinese Greetings
- Section VI Useful Words & Expressions
- UNIT 2 Inbound National Guide
- Section I Introduction: Inbound National Guide
- Section II Intensive Reading: Etiquette of Welcoming and Seeing Off Tourists
- Section III Extensive Reading: How to Handle Clients’ Complaints?
- Section IV Writing: Notice
- Section V Career Salon: A Safe Trip Abroad
- Section VI Useful Words & Expressions
- UNIT 3 Outbound Tour Leader
- Section I Introduction: Outbound Tour Leader
- Section II Intensive Reading: The Tour Leader
- Section III Extensive Reading: Immigration Cards and Customs Declaration
- Section IV Writing: Arrival Card
- Section V Career Salon: Handle Missing a Flight
- Section VI Useful Words & Expressions
- UNIT 4 Tour Leisure and Shopping
- Section I Introduction: Travel for Leisure and Shopping
- Section II Intensive Reading: Traditional Forms of Entertainment in China
- Section III Extensive Reading: Tour Shopping in China
- Section IV Writing: Invitation Letter
- Section V Career Salon: Handle Tourist Missing
- Section VI Useful Words & Expressions
- UNIT 1 Tour Guide
- Chapter Two Travel Agency Services
- UNIT 5 Travel Consultation
- Section I Introduction: Junior Travel Consultant
- Section II Intensive Reading: What Is a Senior Travel Consultant?
- Section III Extensive Reading: “Click” to Get a Perfect Travel Plan
- Section IV Writing: Memo
- Section V Career Salon: Chinese Gift-giving Etiquette
- Section VI Useful Words & Expressions
- UNIT 6 Travel Documents
- Section I Introduction: Travel Documents Processing
- Section II Intensive Reading: How to Make a Visa Application
- Section III Extensive Reading: Passport and Visa
- Section IV Writing: Visa Application Form
- Section V Career Salon: Passport Issues
- Section VI Useful Words & Expressions
- UNIT 7 Inbound and Outbound Tour Operator
- Section I Introduction: Inbound and Outbound Tour Operator
- Section II Intensive Reading: Tour Operators
- Section III Extensive Reading: More Descriptions of Tour Operators
- Section IV Writing: Itinerary
- Section V Career Salon: Handle Missing Tour Guide upon the Tourists’ Arrival
- Section VI Useful Words & Expressions
- UNIT 8 Customer Service
- Section I Introduction: Customer Service Agent
- Section II Intensive Reading: Six Rules to Squash a Customer’s Complaint
- Section III Extensive Reading: How to Handle Customer Complaints Effectively
- Section IV Writing: Reply Letter to Customer Complaint
- Section V Career Salon: Law Issues
- Section VI Useful Words & Expressions
- UNIT 5 Travel Consultation
- Chapter Three Hotel Services
- UNIT 9 Hotel Reception
- Section I Introduction: Hotel Receptionist
- Section II Intensive Reading: Procedures of Making a Room Reservation
- Section III Extensive Reading: Front Desk Hospitality Training Can Generate Future Business
- Section IV Writing: Reservation Form
- Section V Career Salon: Chinese Dining Etiquette
- Section VI Useful Words & Expressions
- UNIT 10 Hotel Marketing
- Section I Introduction: Hotel Salesperson
- Section II Intensive Reading: How to Work in Sales at a Hotel
- Section III Extensive Reading: The City’s First International Hotel
- Section IV Writing: Hotel Ads
- Section V Career Salon: Dining Etiquette in Western Countries
- Section VI Useful Words & Expressions
- UNIT 11 Food and Beverage
- Section I Introduction: Food and Beverage Department
- Section II Intensive Reading: Western Dining Etiquette and Western Tableware
- Section III Extensive Reading: The Story of Tips
- Section IV Writing: Farewell Speech
- Section V Career Salon: Tips on Food Safety
- Section VI Useful Words & Expressions
- UNIT 12 Hotel Meeting and Event
- Section I Introduction: Meeting Planner and Event Manager
- Section II Intensive Reading: Marketing Tips That Every Planner Needs to Know
- Section III Extensive Reading: The Most Useful Meeting Service
- Section IV Writing: Meeting Planning Process
- Section V Career Salon: Hotel Security Basics
- Section VI Useful Words & Expressions
- Glossary
- UNIT 9 Hotel Reception
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