图书信息
图书目录
旅游职业英语读写实务2
暂无简介
作者：
《旅游职业英语》编写组
定价：
34.50元
出版时间：
2017-03-22
ISBN：
978-7-04-046540-2
物料号：
46540-00
读者对象：
高等职业教育
一级分类：
外语类
二级分类：
旅游英语专业
三级分类：
旅游英语读写
重点项目：
“十二五”职业教育国家规划教材
版面字数：
183.000千字
开本：
16开
全书页数：
暂无
装帧形式：
平装
- Front Matter
- Chapter One Tour Guide Services
- Unit 1 Domestic Local Travel Guides
- Section I Introduction: Domestic Local Travel Guides
- Section II Intensive Reading: Etiquette of Welcoming and Seeing off Tourists
- Section III Extensive Reading: The American Express and China’s Tourism
- Section IV Writing: Reservation Confirmation Letters
- Section V Career Salon: Baggage Issues
- Section VI Useful Words & Expressions
- Unit 2 Inbound National Guides
- Section I Introduction: Inbound National Guides
- Section II Intensive Reading: The Increasing Tourism of China
- Section III Extensive Reading: How to Handle Clients’ Complaints
- Section IV Writing: Notice
- Section V Career Salon: A Safe Trip Abroad
- Section VI Useful Words & Expressions
- Unit 1 Domestic Local Travel Guides
- Chapter Two Travel Agency Services
- Unit 3 Inbound and Outbound Tour Operators
- Section I Introduction: Inbound and Outbound Tour Operators
- Section II Intensive Reading: Tour Operators
- Section III Extensive Reading: More Descriptions of Tour Operators
- Section IV Writing: Itinerary
- Section V Career Salon: Safety on Public Transportation
- Section VI Useful Words & Expressions
- Unit 4 Inbound and Outbound Tour Groups
- Section I Introduction: Tour Sale Operators
- Section II Intensive Reading: Instructions to Organizing a Tour Group
- Section III Extensive Reading: More Tips for Organizing Tour Groups
- Section IV Writing: Thank-you Letters
- Section V Career Salon: Passport Issues
- Section VI Useful Words & Expressions
- Unit 5 Customer Service
- Section I Introduction: Customer Service Agents
- Section II Intensive Reading: How to Handle Customer Complaints Effectively
- Section III Extensive Reading: Six Rules to Squash a Customer's Complaint
- Section IV Writing: Complaint Reply Letters
- Section V Career Salon: Law Issues
- Section VI Useful Words & Expressions
- Chapter Three Hotel Services
- Unit 6 Hotel Housekeeping
- Section I Introduction: Hotel Housekeepers
- Section II Intensive Reading: Duties and Responsibilities of Hotel Housekeepers
- Section III Extensive Reading: Problems with Hotel Housekeeping
- Section IV Writing: Laundry Forms
- Section V Career Salon: Hotel Security Basics
- Section VI Useful Words & Expressions
- Unit 7 Food and Beverage
- Section I Introduction: Food and Beverage Department
- Section II Intensive Reading: Etiquette of Western Dining and Western Tableware
- Section III Extensive Reading: The Story of Tips
- Section IV Writing: Farewell Speech
- Section V Career Salon: Tips on Food Safety
- Section VI Useful Words & Expressions
- Unit 8 Hotel Recreation
- Section I Introduction: Hotel Recreation Department
- Section II Intensive Reading: Features to Look for in Business Hotels
- Section III Extensive Reading: Future Singapore Hotels
- Section IV Writing: Telephone Messages
- Section V Career Salon: Dealing with Emergency
- Section VI Useful Words & Expressions
- Useful Words & Expressions
- Unit 3 Inbound and Outbound Tour Operators
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