- 前辅文
- Chapter One Tour Guide Services
- Unit 1 Outbound Tour Leader
- Section I Introduction: Outbound Tour Leader
- Section II Intensive Reading: The Tour Leader
- Section III Extensive Reading: Immigration and Emigration
- Section IV Writing: Arrival Card
- Section V Career Salon: Handle Missing Plane
- Section VI Vocabulary
- Unit 2 Tour Leisure and Shopping
- Section I Introduction: Travel for Leisure and Shopping
- Section II Intensive Reading: Traditional Forms of Entertainment in China
- Section III Extensive Reading: Tour Shopping in China
- Section IV Writing: Writing an Invitation of Tourism
- Section V Career Salon: Handle Missing Tourist
- Section VI Vocabulary
- Unit 3 Tour Recreation
- Section I Introduction: Tour Recreation
- Section II Intensive Reading: Activities for Traveling with Kids
- Section III Extensive Reading: Foreigners Also Love Chinese Martial Arts
- Section IV Writing: Writing Plans and Schedules
- Section V Career Salon: Handle Tourist Sickness
- Section VI Vocabulary
- Chapter Two Travel Agency Services
- Unit 4 Travel Agent Abroad
- Section I Introduction: Travel Agent Abroad
- Section II Intensive Reading: Qualifications for Being a Good Guide
- Section III Extensive Reading: Traveling Abroad
- Section IV Writing: The Working Procedures of a Tour Guide
- Section V Career Salon: Handle Missing Tour Guide upon the Tourists’ Arrival
- Section VI Vocabulary
- Unit 5 Tourism Management
- Section I Introduction: Handle Complaint
- Section II Intensive Reading: World Tourism Organization & Its Principal Organs
- Section III Extensive Reading: A Guide to Health for Tourists
- Section IV Writing: Writing a Reply to Letters of Complaint
- Section V Career Salon: Handle Credentials Missing
- Section VI Vocabulary
- Chapter Three Hotel Services
- Unit 6 Hotel Meeting and Exhibition
- Section I Introduction: Hotel Meeting Planners
- Section II Intensive Reading: Marketing Tips That Every Planner Needs to Know
- Section III Extensive Reading: The Most Useful Meeting Service
- Section IV Writing: Meeting Planning Process
- Section V Career Salon: Handling Withdraw from Group Midway
- Section VI Vocabulary
- Unit 7 Hotel Administration
- Section I Introduction: Hotel Administrator
- Section II Intensive Reading: Reorganization in a Multibrand Company
- Section III Extensive Reading: WDW Dynamic Organization Form
- Section IV Writing: Organizational Chart
- Section V Career Salon: Handling Injuries
- Section VI Vocabulary
- Unit 8 Hotel Management
- Section I Introduction: Hotel Manager
- Section II Intensive Reading: Leadership in the Hospitality Industry
- Section III Extensive Reading: Six Sigma Comes to the Hospitality Industry
- Section IV Writing: Job Selection Chart
- Section V Career Salon: Handling Travel Plan Changes
- Section VI Vocabulary
- Vocabulary
- Phrases and Expressions