- 前辅文
- Part I Pre-trip
- 1Inquiry for Booking an FIT Tour
- 2Inquiry for Booking a Group Tour
- Part II Operation
- 3Tailoring the Itinerary
- 4Confirmation and Deposit
- 5Arranging Rooms
- 6Meeting and Greeting the Guests
- 7Check-in
- 8Service En Route
- 9At the Restaurant
- 10Check-out
- 11Seeing Off the Guests
- Part III Post-trip
- 附录 1 Notes
- 附录 2 Tape Scripts for Units
- 附录 3 Words and Expressions