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宾馆英语
“十二五”职业教育国家规划教材
作者：
《宾馆英语》编写组 编
定价：
40.00 元
版面字数：
339千字
开本：
16开
装帧形式：
平装
版次：
1
最新版次
印刷时间：
2021年
ISBN：
978-7-04-041167-6
物料号：
41167-00
出版时间：
2017-01-03
读者对象：
高等职业教育
一级分类：
外语类
二级分类：
行业英语类
三级分类：
旅游英语类
购买：
册数：
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目录
Front Matter
Unit 1 Hotel Industry ABC
I What Is a Hotel
II How to Enter the Hotel World
III Summary of Our Work
IV Consolidation
Unit 2 Front Off ice (I)
I What to Do in Handling Room Reservations
II How to Handle Room Reservations
III Summary of Our Work
IV Consolidation
Unit 3 Front Off ice (II)
I What Do You Know About a Registration Form
II How to Register Guests
III Summary of Our Work
IV Consolidation
Unit 4 Front Off ice (III)
I What Do We Do Every Day
II How to Do Our Service Properly
III Summary of Our Work
IV Consolidation
Unit 5 Front Off ice (IV)
I What to Do with the Hotel Bills
II How to Be a Hotel Cashier
III Summary of Our Work
IV Consolidation
Unit 6 Housekeeping (I)
I What Work Is Included in This Department
II How to Do the Chamber Service
III Summary of Our Work
IV Consolidation
Unit 7 Housekeeping (II)
I What Are Included in Personal Services
II How to Offer Personal Services
III Summary of Our Work
IV Consolidation
Unit 8 Food & Beverage Department (I)
I What Is Served Here
II How to Work in the Food and Beverage Department
III Summary of Our Work
IV Consolidation
Unit 9 Food & Beverage Department (II)
I What Is Served in a Western Restaurant
II How to Serve Western Cuisine
III Summary of Our Work
IV Consolidation
Unit 10 Food & Beverage Department (III)
I What Are the Beverages We Serve
II How to Serve Beverages
III Summary of Our Work
IV Consolidation
Unit 11 Shopping Arcade
I What Is to Be Sold in Our Shopping Arcade
II How to Promote Chinese National Culture
III Summary of Our Work
IV Consolidation
Unit 12 Recreation Department
I What Activities Can We Go in for Here
II How to Do Service Here
III Summary of Our Work
IV Consolidation
Unit 13 Event Department
I What Are Provided for the Meeting Planner
II How to Work for the Event Business
III Summary of Our Work
IV Consolidation
Unit 14 Sales & Marketing Department
I What Products Should We Sell
II How to Sell Our Products
III Summary of Our Work
IV Consolidation
Unit 15 Settling Complaints
I What Will the Guests Complain About
II How to Settle Complaints
III Summary of Our Work
IV Consolidation
Unit 16 Hotel Management
I What Does Hotel Management Mean
II How Is the Hotel Management Working
III Summary of Our Work
IV Consolidation
宾馆英语（第二版）电子教案 .rar
高职书目2015宾馆英语（第三版）.pdf
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