- 前辅文
- PART I Business Correspondence
- Chapter ➊ Structure and Layout of a Business Letter
- 1. Introduction
- 2. Principles of good business writing
- 3. Parts of a business letter
- 4. Layout of a business letter
- 5. Format of an envelope
- 6. Exercises
- Chapter ➋ Enquiry and Replies
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter ➌ Offers and Counter-offers
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter ➍ Orders and Their Fulfillment
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter ➎ Packing
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter ➏ Insurance
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter ➐ Shipment
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter ➑ Payment
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter ➒ Complaints and Claims
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter ➓ Agency
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- PART II Business Contracts
- Chapter ⓫ International Business Contracts
- 1. Introduction
- 2. Technical terms
- 3. Sample contracts
- 4. Exercises
- PART III Other Practical Business Writing
- Chapter ⓬ Miscellaneous Writing Samples
- 1. Introduction
- 2. Samples letters
- 3. Exercises 175