- 前辅文
- PART I Business Correspondence
- Chapter 1 Structure and Layout of a Business Letter
- 1. Introduction
- 2. Principles of good business writing
- 3. Parts of a business letter
- 4. Layout of a business letter
- 5. Format of an envelope
- 6. Exercises
- Chapter 2 Enquiry and Replies
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter 3 Offers and Counter-offers
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter 4 Orders and Their Fulfillment
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter 5 Packing
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter 6 Insurance
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter 7 Shipment
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter 8 Payment
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter 9 Complaints and Claims
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- Chapter 10 Agency
- 1. Related information
- 2. Technical terms
- 3. Sample letters
- 4. Exercises
- PART II Business Contracts
- Chapter 11 International Business Contracts
- 1. Introduction
- 2. Technical terms
- 3. Sample contracts
- 4. Exercises
- PART III Other Practical Business Writing
- Chapter 12 Miscellaneous Writing Samples
- 1. Introduction
- 2. Samples letters
- 3. Exercises