职业英语系列——酒店行业英语实训教程

样章

作者：

编写组

定价：

28.80 元

版面字数：

0.000千字

开本：

16开

装帧形式：

平装

版次：

最新版次
印刷时间：

2023年

ISBN：

978-7-04-047444-2

物料号：

47444-A0

出版时间：

2017-09-20

读者对象：

中等职业教育

一级分类：

文化课

二级分类：

职业英语

册数：

暂无

前辅文
Module1 A Brief Introduction to a Hotel
- Task Getting to know a hotel
Module2 Reservation Department
- Task PREPARATION
  - Task Taking a room reservation for a guest
- COMPREHENSIVE Task
Module3 Front Office
- Task PREPARATION
- FRONT DESK
  - Task 1 Checking in a guest
  - Task 2 Changing a guest to a new room
  - Task 3 Checking out a guest
- CONCIERGE
  - Task 1 Escorting guests to their rooms
  - Task 2 Calling a taxi for a guest
  - Task 3 Storing luggage for guests
- COMPREHENSIVE Task
Module4 Food and Beverage Department
- Task PREPARATION
  - Task 1 Reserving a table for a guest
  - Task 2 Taking a food order for a guest
  - Task 3 Taking a room service order
  - Task 4 Recommending drinks to a guest
- COMPREHENSIVE Task
Module5 Housekeeping Department
- Task PREPARATION
  - Task 1 Room Cleaning Service
  - Task 2 Laundry Service
  - Task 3 Maintenance
  - COMPREHENSIVE Task
Module6 Recreation and Fitness Center
- Task PREPARATION
  - Task 1 Introducing fitness center services
  - Task 2 Services at the beauty salon
- COMPREHENSIVE Task
Words and Expressions