旅游职业英语（第二版）读写实务

“十二五”职业教育国家规划教材

样章

作者：

《旅游职业英语》编写组

定价：

43.00 元

版面字数：

256千字

开本：

16开

装帧形式：

平装

版次：

1

最新版次
印刷时间：

2020年

ISBN：

978-7-04-054800-6

物料号：

54800-00

出版时间：

2020-09-28

读者对象：

高等职业教育

一级分类：

外语类

二级分类：

旅游英语专业

三级分类：

旅游英语读写

册数：

暂无

目录
- 前辅文
- Chapter One Tour Guide Services
  - UNIT 1 Tour Guide
    - Section I Introduction: Tour Guide
    - Section II Intensive Reading: The Corridor in the Summer Palace
    - Section III Extensive Reading: Pingyao Ancient City
    - Section IV Writing: Introduction to Scenic Spots
    - Section V Career Salon: Chinese Greetings
    - Section VI Useful Words & Expressions
  - UNIT 2 Inbound National Guide
    - Section I Introduction: Inbound National Guide
    - Section II Intensive Reading: Etiquette of Welcoming and Seeing Off Tourists
    - Section III Extensive Reading: How to Handle Clients’ Complaints?
    - Section IV Writing: Notice
    - Section V Career Salon: A Safe Trip Abroad
    - Section VI Useful Words & Expressions
  - UNIT 3 Outbound Tour Leader
    - Section I Introduction: Outbound Tour Leader
    - Section II Intensive Reading: The Tour Leader
    - Section III Extensive Reading: Immigration Cards and Customs Declaration
    - Section IV Writing: Arrival Card
    - Section V Career Salon: Handle Missing a Flight
    - Section VI Useful Words & Expressions
  - UNIT 4 Tour Leisure and Shopping
    - Section I Introduction: Travel for Leisure and Shopping
    - Section II Intensive Reading: Traditional Forms of Entertainment in China
    - Section III Extensive Reading: Tour Shopping in China
    - Section IV Writing: Invitation Letter
    - Section V Career Salon: Handle Tourist Missing
    - Section VI Useful Words & Expressions
- Chapter Two Travel Agency Services
  - UNIT 5 Travel Consultation
    - Section I Introduction: Junior Travel Consultant
    - Section II Intensive Reading: What Is a Senior Travel Consultant?
    - Section III Extensive Reading: “Click” to Get a Perfect Travel Plan
    - Section IV Writing: Memo
    - Section V Career Salon: Chinese Gift-giving Etiquette
    - Section VI Useful Words & Expressions
  - UNIT 6 Travel Documents
    - Section I Introduction: Travel Documents Processing
    - Section II Intensive Reading: How to Make a Visa Application
    - Section III Extensive Reading: Passport and Visa
    - Section IV Writing: Visa Application Form
    - Section V Career Salon: Passport Issues
    - Section VI Useful Words & Expressions
  - UNIT 7 Inbound and Outbound Tour Operator
    - Section I Introduction: Inbound and Outbound Tour Operator
    - Section II Intensive Reading: Tour Operators
    - Section III Extensive Reading: More Descriptions of Tour Operators
    - Section IV Writing: Itinerary
    - Section V Career Salon: Handle Missing Tour Guide upon the Tourists’ Arrival
    - Section VI Useful Words & Expressions
  - UNIT 8 Customer Service
    - Section I Introduction: Customer Service Agent
    - Section II Intensive Reading: Six Rules to Squash a Customer’s Complaint
    - Section III Extensive Reading: How to Handle Customer Complaints Effectively
    - Section IV Writing: Reply Letter to Customer Complaint
    - Section V Career Salon: Law Issues
    - Section VI Useful Words & Expressions
- Chapter Three Hotel Services
  - UNIT 9 Hotel Reception
    - Section I Introduction: Hotel Receptionist
    - Section II Intensive Reading: Procedures of Making a Room Reservation
    - Section III Extensive Reading: Front Desk Hospitality Training Can Generate Future Business
    - Section IV Writing: Reservation Form
    - Section V Career Salon: Chinese Dining Etiquette
    - Section VI Useful Words & Expressions
  - UNIT 10 Hotel Marketing
    - Section I Introduction: Hotel Salesperson
    - Section II Intensive Reading: How to Work in Sales at a Hotel
    - Section III Extensive Reading: The City’s First International Hotel
    - Section IV Writing: Hotel Ads
    - Section V Career Salon: Dining Etiquette in Western Countries
    - Section VI Useful Words & Expressions
  - UNIT 11 Food and Beverage
    - Section I Introduction: Food and Beverage Department
    - Section II Intensive Reading: Western Dining Etiquette and Western Tableware
    - Section III Extensive Reading: The Story of Tips
    - Section IV Writing: Farewell Speech
    - Section V Career Salon: Tips on Food Safety
    - Section VI Useful Words & Expressions
  - UNIT 12 Hotel Meeting and Event
    - Section I Introduction: Meeting Planner and Event Manager
    - Section II Intensive Reading: Marketing Tips That Every Planner Needs to Know
    - Section III Extensive Reading: The Most Useful Meeting Service
    - Section IV Writing: Meeting Planning Process
    - Section V Career Salon: Hotel Security Basics
    - Section VI Useful Words & Expressions
  - Glossary

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