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旅游职业英语（第二版）读写实务
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旅游职业英语（第二版）读写实务
“十二五”职业教育国家规划教材
样章
作者：
《旅游职业英语》编写组
定价：
43.00元
ISBN：
978-7-04-054800-6
版面字数：
256.000千字
开本：
16开
全书页数：
暂无
装帧形式：
平装
重点项目：
“十二五”职业教育国家规划教材
出版时间：
2020-09-28
读者对象：
高等职业教育
一级分类：
外语类
二级分类：
旅游英语专业
三级分类：
旅游英语读写
购买：
册数：
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前辅文
Chapter One Tour Guide Services
UNIT 1 Tour Guide
Section I Introduction: Tour Guide
Section II Intensive Reading: The Corridor in the Summer Palace
Section III Extensive Reading: Pingyao Ancient City
Section IV Writing: Introduction to Scenic Spots
Section V Career Salon: Chinese Greetings
Section VI Useful Words & Expressions
UNIT 2 Inbound National Guide
Section I Introduction: Inbound National Guide
Section II Intensive Reading: Etiquette of Welcoming and Seeing Off Tourists
Section III Extensive Reading: How to Handle Clients’ Complaints?
Section IV Writing: Notice
Section V Career Salon: A Safe Trip Abroad
Section VI Useful Words & Expressions
UNIT 3 Outbound Tour Leader
Section I Introduction: Outbound Tour Leader
Section II Intensive Reading: The Tour Leader
Section III Extensive Reading: Immigration Cards and Customs Declaration
Section IV Writing: Arrival Card
Section V Career Salon: Handle Missing a Flight
Section VI Useful Words & Expressions
UNIT 4 Tour Leisure and Shopping
Section I Introduction: Travel for Leisure and Shopping
Section II Intensive Reading: Traditional Forms of Entertainment in China
Section III Extensive Reading: Tour Shopping in China
Section IV Writing: Invitation Letter
Section V Career Salon: Handle Tourist Missing
Section VI Useful Words & Expressions
Chapter Two Travel Agency Services
UNIT 5 Travel Consultation
Section I Introduction: Junior Travel Consultant
Section II Intensive Reading: What Is a Senior Travel Consultant?
Section III Extensive Reading: “Click” to Get a Perfect Travel Plan
Section IV Writing: Memo
Section V Career Salon: Chinese Gift-giving Etiquette
Section VI Useful Words & Expressions
UNIT 6 Travel Documents
Section I Introduction: Travel Documents Processing
Section II Intensive Reading: How to Make a Visa Application
Section III Extensive Reading: Passport and Visa
Section IV Writing: Visa Application Form
Section V Career Salon: Passport Issues
Section VI Useful Words & Expressions
UNIT 7 Inbound and Outbound Tour Operator
Section I Introduction: Inbound and Outbound Tour Operator
Section II Intensive Reading: Tour Operators
Section III Extensive Reading: More Descriptions of Tour Operators
Section IV Writing: Itinerary
Section V Career Salon: Handle Missing Tour Guide upon the Tourists’ Arrival
Section VI Useful Words & Expressions
UNIT 8 Customer Service
Section I Introduction: Customer Service Agent
Section II Intensive Reading: Six Rules to Squash a Customer’s Complaint
Section III Extensive Reading: How to Handle Customer Complaints Effectively
Section IV Writing: Reply Letter to Customer Complaint
Section V Career Salon: Law Issues
Section VI Useful Words & Expressions
Chapter Three Hotel Services
UNIT 9 Hotel Reception
Section I Introduction: Hotel Receptionist
Section II Intensive Reading: Procedures of Making a Room Reservation
Section III Extensive Reading: Front Desk Hospitality Training Can Generate Future Business
Section IV Writing: Reservation Form
Section V Career Salon: Chinese Dining Etiquette
Section VI Useful Words & Expressions
UNIT 10 Hotel Marketing
Section I Introduction: Hotel Salesperson
Section II Intensive Reading: How to Work in Sales at a Hotel
Section III Extensive Reading: The City’s First International Hotel
Section IV Writing: Hotel Ads
Section V Career Salon: Dining Etiquette in Western Countries
Section VI Useful Words & Expressions
UNIT 11 Food and Beverage
Section I Introduction: Food and Beverage Department
Section II Intensive Reading: Western Dining Etiquette and Western Tableware
Section III Extensive Reading: The Story of Tips
Section IV Writing: Farewell Speech
Section V Career Salon: Tips on Food Safety
Section VI Useful Words & Expressions
UNIT 12 Hotel Meeting and Event
Section I Introduction: Meeting Planner and Event Manager
Section II Intensive Reading: Marketing Tips That Every Planner Needs to Know
Section III Extensive Reading: The Most Useful Meeting Service
Section IV Writing: Meeting Planning Process
Section V Career Salon: Hotel Security Basics
Section VI Useful Words & Expressions
Glossary
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