Getting to know a hotel - Warming-up
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Getting to know a hotel - Listening and Speaking
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Reservation Department - Task preparation
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Taking a room reservation for a guest - Warming up
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Taking a room reservation for a guest - Listening and Speaking
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Front Office - Task Preparation
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Checking in a guest - Warming up
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Checking in a guest - Listening and Speaking
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Changing a guest to a new room - Warming up
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Changing a guest to a new room - Listening and Speaking
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Checking out a guest - Warming up
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Checking out a guest - Listening and Speaking
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Escorting guests to their rooms - Warming up
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Escorting guests to their rooms - Listening and Speaking
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Calling a taxi for a guest - Warming up
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Calling a taxi for a guest - Listening and Speaking
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Storing luggage for guests - Warming up
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Storing luggage for guests - Listening and Speaking
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Food and Beverage Department - Task preparation
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Reserving a table for a guest - Warming up
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酒店行业英语实训教程参考答案
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酒店行业英语实训教程配套资源
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