本书为中等职业学校英语口语初级教材，配有录音带。
本教材针对我国中职学生的实际英语水平和教学实际需要，以较为典型、普遍的服务业类职业场景为主线，提供了约500个简单实用的英语句子，围绕重点句型安排了场景对话和练习，以帮助中职学生学习、掌握与职业相关的语句，提高英语口语交际能力。
- Unit 1 Simple Everyday English
- 1 Greetings and Goodbyes
- 2 Making Introductions
- 3 Giving and Receiving Thanks
- 4 Giving and Receiving Apologies
- 5 Dealing with Complaints
- 6 Expressing Regrets
- Unit 2 In a Hotel
- 1 Making Reservations
- 2 Meeting Hotel Guests at Airports
- 3 Reception／Check-in
- 4 The Porter／Bell Service
- 5 Foreign Currency Exchange
- 6 Doorman
- 7 Reception／Check-out
- Unit 3 In a Restaurant
- 1 Reservations／Booking a Table
- 2 Receiving Clients
- 3 Waiting on／at Table
- Unit 4 In a Shop
- 1 Selling Clothing
- 2 Selling Cosmetics
- 3 In a Supermarket
- Unit 5 Everyday Services
- 1 The Apartment Building
- 2 The Pharmacy (Drug Store)
- 3 The Hospital
- 4 The Hairdresser's
- 5 The Post Office
- 6 The Bank
- Unit 6 Transport and Travelling
- 1 In the Taxi
- 2 On the Bus
- 3 At the Railway Station
- 4 At the Airport
- 5 On the Aeroplane
- 6 Asking for and Giving Directions
- Unit 7 Business
- 1 The Receptionist
- 2 The Secretary／Clerk
- 3 Using Computers
- Unit 8 Cultural Differences＆Common Mistakes
- 1 Cultural Differences
- 2 Common Mistakes
- Review Very Useful Words and Phrases
- 1 100 Very Useful Words and Phrases
- 2 Some Important Simple Sentences Using the 100 Very Useful Words and Phrases
- 附录1 译文
- 附录2 词语表
