《职业英语系列——宾馆英语教学指导书》的编写目的在于明确学生学完本单元后应掌握的知识与技能。综合体现英语学习的认知目标、情感目标和技能发展目标。明确每单元的学习难点,便于教师在教学中把握重点与难点,有针对性地讲解和训练。提供针对教材每单元各部分的教学建议、知识点、语法点、补充互动活动、练习答案、听力录音文字稿及配套练习册的练习答案。本书由东北大学外国语学院刘丽欣、韩宏丽任主编。
- Unit 1 Room Reservations
- Unit 2 Front Desk (I)
- Unit 3 Front Desk (II)
- Unit 4 Bell Service
- Unit 5 Room Service (I)
- Unit 6 Room Service (II)
- Unit 7 Food and Beverage Service (I)
- Unit 8 Food and Beverage Service (II)
- Unit 9 Recreational Service
- Unit 10 Shopping
- Unit 11 Business Center
- Unit 12 Foreign Exchange
- Unit 13 Maintenance Service
- Unit 14 Dealing with Complaints
- Unit 15 Payment Handling