- 前辅文
- Chapter One Tour Guide Services
- UNIT 1 Tour Guide
- Section I Introduction: Tour Guide
- Section II Listening: Customs for Greeting People in China
- Section III Speaking: Seeing-off Service
- Section IV Career Salon: Museum Etiquette
- Section V Culture Salon: Dui Lian
- Section VI Useful Words & Expressions
- UNIT 2 National Guide
- Section I Introduction: National Guide
- Section II Listening: The National Guide’s Duty
- Section III Speaking: The Dos of National Guide
- Section IV Career Salon: Business Negotiation Etiquette
- Section V Culture Salon: Chinese Knot
- Section VI Useful Words & Expressions
- UNIT 3 Tour Leader
- Section I Introduction: Tour Leader
- Section II Listening: At the Airport
- Section III Speaking: Working Procedures and Skills
- Section IV Career Salon: Security Issues When Traveling Abroad
- Section V Culture Salon: Paper-cut Art for Window Decoration
- Section VI Useful Words & Expressions
- UNIT 4 Tour Recreation
- Section I Introduction: Tour Recreation
- Section II Listening: Beaches in Southern California
- Section III Speaking: The River Thames
- Section IV Career Salon: How to Deal with Security Problems Such as Cheating and Stealing When Traveling in Other Countries
- Section V Culture Salon: Stone Carving
- Section VI Useful Words & Expressions
- Chapter Two Travel Agency Services
- UNIT 5 Travel Consultation
- Section I Introduction: Tour Consultant
- Section II Listening: Regular City Tour
- Section III Speaking: Arrangement for Sightseeing
- Section IV Career Salon: Telephone Etiquette
- Section V Culture Salon: Crosstalk
- Section VI Useful Words & Expressions
- UNIT 6 Travel Documents
- Section I Introduction: Document Operator
- Section II Listening: Types of Travel Documents
- Section III Speaking: Preparation of Travel Documents
- Section IV Career Salon: Office Etiquette
- Section V Culture Salon: The Four Treasures of Study
- Section VI Useful Words & Expressions
- UNIT 7 Itinerary Designing
- Section I Introduction: Itinerary Designer
- Section II Listening: Planning the Itinerary
- Section III Speaking: An Itinerary Design
- Section IV Career Salon: Top Tips for Safe Travel Abroad
- Section V Culture Salon: The Diabolo (Chinese Yo-yo)
- Section VI Useful Words & Expressions
- UNIT 8 Travel Agent Abroad
- Section I Introduction: Travel Agent Abroad
- Section II Listening: General View of Travel Agent Abroad
- Section III Speaking: Pick Up the Tourist Group
- Section IV Career Salon: Prevention and Treatment of the Accident of Missing the Flight
- Section V Culture Salon: Chinese Bamboo Fan
- Section VI Useful Words & Expressions
- Chapter Three Hotel Services
- UNIT 9 Hotel Reception
- Section I Introduction: Hotel Receptionist
- Section II Listening: Hotel Rooms and Reception
- Section III Speaking: Front Desk Staff
- Section IV Career Salon: Tipping Etiquette
- Section V Culture Salon: Traditional Chinese Painting
- Section VI Useful Words & Expressions
- UNIT 10 Hotel Marketing
- Section I Introduction: Hotel Salesperson
- Section II Listening: Marketing Terms & Promotion
- Section III Speaking: Advertising & Problem Solving
- Section IV Career Salon: Hotel Etiquette
- Section V Culture Salon: Jiaozi
- Section VI Useful Words & Expressions
- UNIT 11 Restaurant
- Section I Introduction: Wait Staff
- Section II Listening: Food and Beverage Service
- Section III Speaking: Food
- Section IV Career Salon: Hotel Security Tips for Your Vacation or Business Trips
- Section V Culture Salon: How to Make Sugar-coated Haws
- Section VI Useful Words & Expressions
- UNIT 12 Hotel Meeting & Exhibition
- Section I Introduction: Meeting & Exhibition Organizer
- Section II Listening: German Exhibition Industry
- Section III Speaking: Exhibition Invitation
- Section IV Career Salon: Treatment of Injuries and Food Poisoning in Exhibition
- Section V Culture Salon: Embroidery Appliques
- Section VI Useful Words & Expressions
- Glossary