- 前辅文
- 1Tourism & Tour Guides
- 2Receiving Guests
- 3 En Route to the Hotel & Welcome Speech
- 4 Checking in at the Hotel
- 5Itinerary Planning
- 6Sightseeing I
- 7Sightseeing II
- 8Dining at Restaurants
- 9Shopping Experience
- 10Recreational Programs
- 11Dealing with Miscellaneous Mattersp1
- 12Dealing with Emergencies
- 13Handling Complaints
- 14Seeing off Guests and Farewell Speeches
- Scripts