- Front Matter
- Malaysia
- Chapter 01 LAND & PEOPLE
- • Geographical Snapshot
- • Climate
- • Landscape
- • The People
- • A Brief History
- • Government
- • Economic Development and Ethnicity
- Chapter 02 VALUES & ATTITUDES
- • A Cultural Potpourri
- • Family
- • Conformity and Harmony
- • Deference and Respect
- • Consensus
- • Face
- • Attitudes to Foreigners
- • Humor
- • Flexible Time
- • Thinking of Others
- Chapter 03 RELIGION & FESTIVALS
- • Malays and Indian Muslims
- • Chinese
- • Hindu Indians
- • Christian Dayaks and Others
- • Spirits All Around
- Chapter 04 MEETING THE MALAYSIANS
- • Friendship
- • General Etiquette and Topics to Avoid
- • Deportment
- • Dress
- • Greetings
- • Forms of Address
- • Personal and Family Names
- Chapter 05 THE MALAYSIANS AT HOME
- • Housing
- • Family Life
- • Daily Routine
- • Expatriate Living
- Chapter 06 TIME OUT
- • Leisure
- • The Foreign Community
- • Eating Out and Table Manners
- • Shopping for Pleasure
- • Sightseeing
- Chapter 07 TRAVEL, HEALTH, & SAFETY
- • Walking
- • Taxis
- • Buses
- • Cars and Rentals
- • Railways
- • Boats
- • Air Travel
- • Health
- • Safety
- Chapter 08 BUSINESS BRIEFING
- • The Social Context
- • The Importance of Relationships
- • Social Interaction
- • Cards and Credentials
- • Introductions and Meetings
- • Gift Giving
- • Personal Business
- • The Malays and Business
- • The Chinese and Business
- • Beware of “Telling It Like It Is”
- • Smiles, Nods, and Silences
- • Women in Business
- Chapter 09 COMMUNICATING
- • The National Language
- • Malaysian English
- • Other Languages
- • Body Language
- • Means of Communication
- • Conclusion
- Appendices
- Exercises