本书是全国高职高专教育规划教材。
本书基于工作过程，以职业需求为导向，素材以商务材料为主，以话题划分各模块的内容。本书内容涵盖了商务工作所涉及的日常交际、涉外活动和涉外业务等常见情景。全书共分十章，内容包括：求职面试、办公室工作、公司及产品介绍、展销会、客户接待、访问工厂、询价与报盘、包装与运输、达成交易和顾客服务。
本书可作为高职高专院校商务英语、国际贸易、国际商务等相关专业学生的教学用书，同样可供从事国际商务的外经贸人员、外事人员以及广大英语爱好者使用、参考。
本书提供数字课程的学习，欢迎读者登录高等职业教育教学资源中心，获取相关教学资源，进行自主学习及交流活动，同时完成在线实训项目。网址：http://。具体登录使用方法见书后“郑重声明”页。
- Situation 1 Job Hunting
- Section One Warming up
- Section Two Useful Patterns and Expressions
- Section Three Dialogues for Reference
- Section Four Tasks
- Section Five Links
- Situation 2 Office Work
- Section One Warming up
- Section Two Useful Patterns and Expressions
- Section Three Dialogues for Reference
- Section Four Tasks
- Section Five Links
- Situation 3 Companies and Products
- Section One Warming up
- Section Two Useful Patterns and Expressions
- Section Three Dialogues for Reference
- Section Four Tasks
- Section Five Links
- Situation 4 Trade Fair
- Section One Warming up
- Section Two Useful Patterns and Expressions
- Section Three Dialogues for Reference
- Section Four Tasks
- Section Five Links
- Situation 5 Client Reception
- Section One Warming up
- Section Two Useful Patterns and Expressions
- Section Three Dialogues for Reference
- Section Four Tasks
- Section Five Links
- Situation 6 Visiting the Factory
- Section One Warming up
- Section Two Useful Patterns and Expressions
- Section Three Dialogues for Reference
- Section Four Tasks
- Section Five Links
- Situation 7 Enquiries and Offers
- Section One Warming up
- Section Two Useful Patterns and Expressions
- Section Three Dialogues for Reference
- Section Four Tasks
- Section Five Links
- Situation 8 Discussing on Packing and Shipment
- Section One Warming up
- Section Two Useful Patterns and Expressions
- Section Three Dialogues for Reference
- Section Four Tasks
- Section Five Links
- Situation 9 Conclusion of Ｂusiness
- Section One Warming up
- Section Two Useful Patterns and Expressions
- Section Three Dialogues for Reference
- Section Four Tasks
- Section Five Links
- Situation 10 Customer Service
- Section One Warming up
- Section Two Useful Patterns and Expressions
- Section Three Dialogues for Reference
- Section Four Tasks
- Section Five Links
- 参考文献
