《产品设计与开发》(影印版第3版)在2000年修订版的基础上,增加了第13章强化设计和第14章专利和知识产权,使之更为完善。本书内容包括:开发程序与组织、产品规划、甄别消费者需求、产品规格说明、概念生成、概念选择、概念测试、产品构造、工业设计、制造工艺设计、原型化、强化设计、专利和知识产权、产品开发经济分析、项目管理等。本书可作为工业设计专业产品开发设计课程的教材,也可作为MBA和设计管理方向研究生的教材。
- 1 Introduction
- 2 Development Processes and Organizations
- 3 Product Planning
- 4 Identifying Customer Needs
- 5 Product Specifications Appendix: Target Costing
- 6 Concept Generation
- 7 Concept Selection
- Appendix: Concept-Screening Matrix
- Example
- Appendix: Concept-Scoring Matrix
- Example
- 8 Concept Testing
- Appendix: Estimating Market
- Sizes
- 9 Product Architecture
- 10 Industrial Design
- 11 Design for Manufacturing
- Appendix A: Materials Costs
- Appendix B: Component
- Manufacturing Costs
- Appendix C: Assembly Costs
- Appendix D: Cost Structures
- 12 Prototyping
- 13 Robust Design
- Appendix: Orthogonal Arrays
- 14 Patents and Intellectual Property
- Appendix A: Trademarks
- Appendix B: Advice to Individual
- Inventors
- 15 Product Development Economics
- Appendix A: Time Value of Money and the Net Present Value
- Technique
- Appendix B: Modeling Uncertain Cash Flows Using Net Present Value Analysis
- 16 Managing Projects
- Appendix: Design Structure Matrix
- Example
- Index
- Chapter 1
- Introduction
- Characteristics of Successful Product
- Development
- Who Designs and Develops Products?
- Duration and Cost of Product
- Development
- The Challenges of Product Development
- Approach of This Book
- Structured Methods
- Industrial Examples
- Organizational Realities
- Road Map of the Book
- References and Bibliography
- Exercises
- Thought Question
- Organizational Links May Be Aligned with
- Functions, Projects, or Both
- Choosing an Organizational Structure
- The AMF Organization
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Chapter 2
- Development Processes
- and Organizations
- A Generic Development Process
- Concept Development: The Front-End
- Process
- Adapting the Generic Product Development
- Process
- Technology-Push Products
- Platform Products
- Process-Intensive Products
- Customized Products
- High-Risk Products
- Quick-Build Products
- Complex Systems
- Product Development Process Flows
- The AMF Development Process
- Product Development Organizations
- Organizations Are Formed by Establishing Links
- among Individuals
- Chapter 3
- Product Planning
- The Product Planning Process
- Four Types of Product Development Projects
- The process
- Step 1:Identify Opportunities
- Step 2: Evaluate and Pnoritize Projects
- Competitive Strategy
- Market Segmentation
- Technological Trajectories
- Product Platform Planning
- Evaluating Fundamentally New Product
- Opportunities
- Balancing the Portfolio
- Step 3:Allocate Resources and Plan Timing
- Resource Allocation
- Project Timing
- The Product Plan
- Step 4: Complete Pre-Project Planning
- Mission Statements
- Assumptions and Constraints
- Staffing and Other Pre-Project Planning
- Activities
- Step S: Reflect on the Results and the Process
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Chapter 4
- Identifying Customer Needs
- Step 1:Gather Raw Data from Customers
- Choosing Customers
- The Art of Eliciting Customer Needs Data
- Documenting Interactions with Customers
- Step 2: Interpret Raw Data in Terms of Customer
- Needs
- Step 3: Organize the Needs into a Hierarchy
- Step 4: Establish the Relative Importance of the Needs
- Step 5: Reflect on the Results and the Process Summary
- References and Bibliography
- Exercises
- Thought Questions
- Chapter 5
- Product Specifications
- What Are Specifications?
- When Are Specifications Established?
- Establishing Target Specifications
- Step l: Prepare the List of Metrics
- Step 2: Collect Competitive Benchmarking Information
- Step 3: Set Ideal and Marginally Acceptable
- Target Values
- Step 4: Refl ect on the Results and the Process
- Setting the Final Specifications
- Step 1: Develop Technical Models
- of the Product
- Step 2: Develop a Cost Model of the Product
- Step 3: Refine the Specifications, Making Trade-Offs
- Where Necessary
- Step 4: Flow Down the Specifications
- as Appropriate
- Step5:Reflect on the Results and the Process
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Appendix
- Target Costing
- Chapter 6
- Concept Generation
- The Activity of Concept Generation
- Structured Approaches Reduce the Likelihood
- of costly Problems
- A Five-Step Method
- Step 1:Clarify the Problem
- Decompose a Complex Problem into Simpler
- Subproblems
- Focus Initial Efforts on the Critical
- Subproblems
- Step 2: Search Externally
- Interview Lead Users
- Consult Experts
- Search Patents
- Search Published Literature
- Benchmark Related Products
- Step 3: Search Internally
- Both Individual and Group Sessions Can
- Be Useful
- Hints for Generating Solution Concepts
- Step 4: Explore Systematically
- Concept Classification Tree
- Concept Combination Table
- Managing the Exploration Process
- Step 5: Reflect on the Results and the Process
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Chapter 7
- Concept Selection
- Concept Selection Is an Integral Part of the Product Development Process
- All Teams Use Some Method for Choosing a Concept
- A Structured Method Offers Several Benefits Overview of Methodology Concept Screening
- Step 1: Prepare the Selection Matrix
- Step 2: Rate the Concepts
- Step 3: Rank the Concepts
- Step 4: Combine and Improve the Concepts
- Step 5: Select One or More Concepts
- Step 6: Reflect on the Results and the Process Concept Scoring
- Step l: Prepare the Selection Matrix
- Step 2: Rate the Concepts
- Step 3: Rank the Concepts
- Step 4: Combine and Improve the Concepts
- Step 5: Select One or More Concepts
- Step 6: Reflect on the Results and the Process
- Caveats
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Appendix A Concept-Screening Matrix
- Example
- Appendix B
- Concept-Scoring Matrix Example
- Chapter 8
- Concept Testing
- Step 1:Define the Purpose
- of the Concept Test
- Step 2: Choose a Survey Population
- Step 3: Choose a Survey Format
- Step 4: Communicate the Concept
- Matching the Survey Format with the Means of Communicating the Concept
- Issues in Communicating the Concept
- Step 5: Measure Customer Response
- Step 6: Interpret the Results
- Step 7: Reflect on the Results and the Process
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Appendix
- Estimating Market Sizes
- Chapter 9
- Product Architecture
- What Is Product Architecture?
- Types of Modularity
- When Is the Product Architecture Defined?
- Implications of the Architecture
- Product Change
- Product Variety
- Component Standardization
- Product Performance
- Manufacturability
- Product Development Management
- Establishing the Architecture
- Step 1: Create a Schematic of the Product
- Step 2: Cluster the Elements
- of the Schematic
- Step 3: Create a Rough Geometric Layout
- Step 4: Identify the Fundamental and Incidental
- Interactions
- Delayed Differentiation
- Platform Planning
- Differentiation Plan
- Commonality Plan
- Managing the Trade-Off between Differentiation and Commonality
- Related System-Level Design Issues
- Defining Secondary Systems
- Establishing the Architecture of the Chunks
- Creating Detached Interface Specifications
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Chapter 10
- Industrial Design
- What Is Industrial Design?
- Assessing the Need for Industrial Design
- Expenditures for Industrial Design
- How Important Is Industrial Design to a Product?
- Ergonomic Needs
- Aesthetic Needs
- The Impact of Industrial Design Is Industrial Design Worth the Investment?
- How Does Industrial Design Establish a Corporate Identity?
- The Industnal Design Process
- Investigation of Customer Needs
- Conceptualization
- Preliminary Refinement
- Further Refinement and Final Concept Selection
- Control Drawings
- Coordination with Engineering, Manufacturing, and External Vendors
- The Impact of Computer-Based Tools on the ID Process Management of the Industrial Design
- Process
- Timing of Industrial Design Involvement
- Assessing the Quality of Industrial Design
- 1.Quality of the User Interfaces
- 2.Emotional Appeal
- 3.Ability to Maintain and Repair the Product
- 4.Appropriate Use of Resources
- 5.Product Differentiation
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Chapter 11
- Design for Manufacturing
- Design for Manufacturing Defined
- DFM Requires a Cross-Functional Team
- DFM Is Performed throughout the Development Precess Overview of the DFM Process
- Step 1:Estimate the Manufacturing Costs
- Fixed Costs versus Variable Costs
- The Bill of Materials
- Estimating the Costs of Standard Components
- Estimating the Costs of Custom Components
- Estimating the Cost of Assembly
- Estimating the Overhead Costs
- Step 2: Reduce the Costs of Components
- Understand the Process Constraints and Cost Drivers
- Redesign Components to Eliminate Processing
- Steps
- Choose the Appropriate Economic Scale
- for the Part Process
- Standardize Components and Processes
- Adhere to “Black Box”Component Procurement
- Step 3: Reduce the Costs of Assembly
- Keeping Score
- Integrate Parts
- Maximize Ease of Assembly
- Consider Customer Assembly
- Step 4: Reduce the Costs of Supporting
- Production
- Minimize Systemic Complexity
- Error Proofing
- Step 5: Consider the Impact of DFM Decisions
- on Other Factors
- The Impact of DFM on Development Time
- The Impact of DFM on Development Cost
- The Impact of DFM on Product Quality
- The Impact of DFM on External Factors
- Results
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Appendix A
- Materials Costs
- AppendixB
- Component Manufacturing Costs
- Appendix C
- Assembly Costs
- Appendix D
- Cost Structures
- Chapter 12
- Prototyping
- Prototype Basics
- What Is a Prototype?
- Types of Prototypes
- What Are Prototypes Used For?
- Principles of Prototyping
- Analytical Prototypes Are Generally More Flexible
- than Physical Prototypes
- Physical Prototypes Are Required to Detect
- Unanticipated Phenomena
- A Prototype May Reduce the Risk
- of Costly Iterations
- A Prototype May Expedite Other Development
- Steps
- A Prototype May Restructure Task Dependencies
- Prototyping Technologies
- 3D Computer Modeling
- Free-Form Fabrication
- Planning for Prototypes
- Step 1: Define the Purpose of the Prototype
- Step 2: Establish the Level of Approximation
- of the Prototype
- Step 3: Outline an Experimental Plan
- Step 4: Create a Schedule for Procurement,
- Construction, and Testing
- Planning Milestone Prototypes
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Chapter 13
- Robust Design
- What Is Robust Design?
- Design of Experiments
- The Robust Design Process
- Step 1:Identify Control Factors, Noise Factors
- and Performance Metrics
- Step 2: Formulate an Objective Function
- Step 3: Develop the Experimental Plan
- Experimental Designs
- Testing Noise Factors
- Step 4: Run the Experiment
- Step 5: Conduct the Analysis
- Computing the Objective Function
- Computing Factor Effects by Analysis
- of Means
- Step 6: Select and Confirm Factor
- Setpoints
- Step 7: Reflect and Repeat
- Caveats
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Appendix
- Orthogonal Arrays
- Chapter 14
- Patents and Intellectual Property
- What Is Intellectual Property?
- Overview of Patents
- Utility Patents
- Preparing a Disclosure
- Step 1:Formulate a Strategy and Plan
- Timing of Patent Applications
- Type of Application
- Scope of Application
- Step 2: Study Prior Inventions
- Step 3: Outline Claims
- Step 4: Write the Description of the Invention
- Figures
- Writing the Detailed Description
- Defensive Disclosure
- Step 5: Refine Claims
- Writing the Claims
- Guidelines for Crafting Claims
- Step 6: Pursue Application
- Step 7: Reflect on the Results and the Process
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Appendix A
- Trademarks
- Appendix B
- Advice to Individual Inventors
- Chapter 15
- Product Development Economics
- Elements of Economic Analysis
- Quantitative Analysis
- Qualitative Analysis
- When Should Economic Analys is Be
- Performed?
- Economic Analysis Process
- Step 1:Build a Base-Case Financial Model
- Estimate the Timing and Magnitude of Future Cash
- Inflows and Outflows
- Compute the Net Present Value of the Cash Flows
- The Base-Case Financial Model Can Support
- Go/No-Go Decisions and Major Investment ecisions
- Step 2: Perform Sensitivity Analysis
- Development Cost Example
- Development Time Example
- Step 3: Use Sensitivity Analysis to Understand
- Project Trade-Offs
- Six Potential Interactions
- Trade-Off Rules
- Limitations of Quantitative Analys is
- Step 4: Consider the Influence of the Qualitative
- Factors on Project Success
- Projects Interact with the Firm, the Market, and the
- Macro Environment
- Carrying Out Qualitative Analysis
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Appendix A
- Time Value of Money and the Net Present
- Value Technique
- Appendix B
- Modeling Uncertain Cash Flows Using Net
- Present Value Analysis
- Chapter 16
- Managing Projects
- Understanding and Representing Tasks
- Sequential, Parallel, and Coupled Tasks
- The Design Structure Matrix
- Gantt Charts
- PERT Charts
- The Critical Path
- Baseline Project Planning
- The Contract Book
- Project Task List
- Team Staffing and Organization
- Project Schedule
- Project Budget
- Project Risk Plan
- Modifying the Baseline Plan
- Accelerating Projects
- Project Execution
- Coordination Mechanisms
- Assessing Project Status
- Corrective Actions
- Postmortem Project Evaluation
- Summary
- References and Bibliography
- Exercises
- Thought Questions
- Appendix
- Design Structure Matrix Example
- Index